Free events and free tickets
Free tickets cost nothing and need no Stripe. Participants reserve their place and get a ticket scanned at the door.
A free ticket works like a paid one, without the payment: the participant reserves a place, receives a ticket by email, and it’s scanned at the door. You know who’s coming and you control the numbers.
Make an event free
Section titled “Make an event free”- When creating it, choose Free event in the Tickets step.
- Or, in an event’s Tickets tab, give a ticket type a Price of 0.
An event can mix free and paid ticket types (a free ticket for children, a paid one for adults).
What it costs
Section titled “What it costs”Nothing, ever: no Kesho fee and no Stripe fee on free tickets. A free event doesn’t need Stripe.
What participants see
Section titled “What participants see”They choose their tickets and give their name and email; no payment step. The confirmation and the tickets arrive by email at once. Signed-in participants don’t type them again.
Why reserve a free ticket
Section titled “Why reserve a free ticket”- You know how many will come, and nobody comes in beyond the capacity.
- Participants follow you: they can get reminders and news of your next events.
If something’s wrong
Section titled “If something’s wrong”| What you see | Why | What to do |
|---|---|---|
| Free tickets go fast, then few people come | Free tickets are easy to take and easy to skip. | Set Max per order low (1 or 2), and release more later. |
| Each paid ticket needs a price above zero. when creating the event | Paid tickets is chosen with a price of 0. | Choose Free event instead. |
| A participant adding a contribution can’t finish | Let participants support you is on but Stripe isn’t connected. | See Support the organizer. |