Set up door scanners

Turn any phone into a ticket scanner with the Praticable Scan app, in a minute, for each event.

3 minOwners and editors

At the door, your team scans the participants’ tickets with Praticable Scan, a free app for iPhone and Android. Each phone is added to an event with a setup code from your admin; no account or password is needed on the phone.

Before you start

One phone per entrance, with its camera working. A spare one helps on busy nights.
Praticable Scan installed from the App Store or Google Play.
The event published.

Add a scanner

In your admin, open the event, then the Check-in tab.
In Add a scanner, give a Gate name if you have several entrances (“Main door”, “VIP”), then Get a setup code.
On the phone, open Praticable Scan, choose Add Event, and scan the code on your screen.
The app shows the event, the gate and the organizer: choose Validate. The phone is now a scanner for this event.
Repeat for each phone: Generate a new code for each one.

The phone appears under Scanners in the Check-in tab, with when it was added, when it was last seen, and whether it’s online.

How long a scanner works

A scanner works for its event until 24 hours after the event ends, then stops by itself. For your next event, add the phones again with a new code: a phone can be registered for several events at once.

Remove a scanner

In Scanners, choose Revoke next to the phone. It can no longer check tickets in, at once. Use it for a lost phone, or a volunteer who left.

Why it works this way

A code instead of a password: volunteers don’t need an account, and the code works once, for 15 minutes, so a photo of it can’t be reused later.
One registration per event means a phone only checks the tickets of the events you gave it.

If something’s wrong

These are the messages the app shows when adding an event:

What the app says	Why	What to do
This setup code has expired	More than 15 minutes since it was made.	Generate a new code in the Check-in tab.
This setup code has already been used	Each code works once: another phone used it.	Make a new code for this phone.
Invalid setup code	It’s not a setup code (perhaps a ticket’s QR code), or it was damaged.	Scan the code shown in Add a scanner.
This device is already registered for this event.	The phone was added before.	Nothing to do, or remove the event in the app’s Registered Events first to add it again.
Network error. Check your connection.	Adding a scanner needs internet, once.	Connect to Wi-Fi or mobile data, then scan again. Checking tickets afterwards works offline.
Camera Access Required	The app wasn’t allowed to use the camera.	Choose Grant Access, or allow it in the phone’s settings.