After the event
A finished event is locked, but its page stays online and its figures stay yours. Add photos, and make the next edition from it.
Once an event’s end has passed, it’s finished: its details, tickets and lineup can no longer be changed, so the record of what happened stays as it was.
What you can still do
Section titled “What you can still do”- Add photos and videos in Media: the event’s page stays online, and participants come back to it after the night.
- See the figures: tickets, check-ins, revenue and where participants came from, in Overview and Check-in.
- Refund orders one by one, in Orders.
- Export the orders and the guest list.
The next edition
Section titled “The next edition”… › Duplicate makes a new draft with the same details, tickets, media and lineup. Change the date, check the tickets, and publish.
What participants see
Section titled “What participants see”The event’s page shows it’s over, with its photos. Tickets can no longer be bought; participants’ tickets stay in their account.
If something’s wrong
Section titled “If something’s wrong”| What you see | Why | What to do |
|---|---|---|
| This event is over, so it can no longer be changed. Photos and videos can still be added. Duplicate it for a new edition. | Changes are locked after the end. | Add media, or duplicate the event. |
| This event is over, so it can no longer be cancelled. | Cancelling is for events that haven’t happened. | Refund orders one by one if needed. |
| The event ended too early | The end date was wrong, so it’s now locked. | Write to us. Next time, check the end date (for a night past midnight, the next day). |